Outcome-scoped engagements designed to address a specific operational need with measurable results. Each intervention is built to turn strategy into executed reality.
Select an intervention to open the brief. Each is designed as a standalone engagement or as part of a longer-term operator partnership.
ship on schedule
Your roadmap becomes reality. Sprint planning, backlog stewardship, and stakeholder alignment that turns intentions into shipped features.
I embed directly into your delivery team as the person who owns the backlog, runs the sprints, and makes sure what ships is what matters. Not a framework consultant — a hands-on operator who sits in the stand-ups, unblocks the engineers, and holds the line on scope.
At OneWeb, I steward the product backlog across engineering, operations and executive stakeholders for platforms serving a global LEO satellite constellation. At Dunelm, I ran the sprint cadence that rolled Click & Collect out to 120+ stores and drove a 17% uplift in online sales. At River Island, I owned the search and discovery roadmap that lifted conversion by 25%.
The pattern is always the same: get close to the problem, ruthlessly prioritise, ship on cadence, measure what landed.
know what's working
Your data has opinions. Process maps, requirements, analytics and reporting that separate the signal from the noise.
Requirements that engineers can actually build from. Process maps that reveal where the time disappears. Dashboards that answer the question before someone has to ask it.
At OneWeb, I built real-time operational dashboards for 500+ satellite ground stations — turning raw telemetry into decisions. At Delhaize, I led the requirements and data migration from Sitecore to SAP Hybris across multiple European markets, with an Adyen payments integration that lifted conversion by 57%. At Wowcher, I shaped the analytics that underpinned the launch of Wowcher Travel to 200,000 customers.
Good analysis doesn't just describe what happened — it tells you what to do next.
pick the right bets
Market sizing, competitive analysis, GTM plans. The hard questions answered before budget is committed.
Before you commit budget, you need to know the bet is worth making. I do the market sizing, competitive landscape work, and go-to-market planning that turns instinct into evidence.
At River Island, I shaped the search and discovery strategy that drove a 25% conversion increase. At Living In Design, I built the entire GTM plan for a luxury furniture e-commerce launch — from market positioning to fulfilment logistics. At Delhaize, I defined the phased rollout strategy for online payments across multiple European markets, a programme that lifted conversion by 57%.
Strategy without execution is a slide deck. I make sure the plan survives first contact with reality.
automate the grind
That 15-hour manual thing your team does every week? Let's kill it. AI workflows built around your actual operations, not demo reels.
I audit your team's actual workflows, find the repetitive grind, and design AI-powered solutions that save real hours — not theoretical ones. Every workflow gets a cost-benefit case before a single prompt is written.
At OneWeb, I introduced AI-first and RAG-based solutions that gave operations teams fifteen hours back every week — document processing, automated reporting pipelines, and intelligent search across technical documentation for a constellation of 500+ ground stations. All built around how the team actually works, not demo scenarios.
The goal is always adoption, not novelty. If the team won't use it on a Tuesday morning, it's not a workflow — it's a toy.