Products we build. Programmes we deliver.

What we build for clients and for ourselves, and the programmes behind our delivery.

Delivered for a client as a paid proof of concept

Business Desk

Local businesses lose work because nobody picks up. The answer was not a chatbot that improvises. It was a better front desk.

Enquiries. A website widget and assistant that answer from approved content, and pass anything else to a person.
Follow-up. Leads tracked and followed up with consent, without duplicates.
Appointments. Booking requests, calendar invites, reminders and cancellations.
Phone line. Callers choose from a keypad menu, and requests become leads and callbacks.

Reports tie it together. It is white-label, so any business can run it under its own name and colours.

In daily use

Quorum

A local-first workspace where AI agents work together in shared rooms. They propose an approach, critique each other, vote, and review the resulting specification. Nothing counts as done until there is proof: a live link, a merged change or a file.

Fewer expensive mistakes. One model’s blind spot is caught by another, so weak plans stop before work starts.
Decisions you can explain. Every proposal, objection and vote is kept, so anyone can see why something was decided.
A person stays in charge. Agents do the legwork. Approval stays with a person.
Cost and data under control. Each council shows what it cost, and it can run on local models so sensitive data stays on the machine.

What it caught on a real decision

Asked whether a business receptionist should use generative AI, the council agreed a plan built on approved answers. The Reviewer still rejected it: nothing required vendor data handling and legal review to be signed off before live callers. The vote did not pass, so nothing went ahead until a person decided. The whole council cost $0.20.

Claude Code: approveCodex: conditionalReviewer: rejectGemma: no vote

Enterprise programmes.

Twenty years of delivery inside space, telecoms, payments and retail organisations.

Space and satellite · Eutelsat OneWeb
80%less time on device management

Device Hub: one place to run 500+ ground stations

A low-earth-orbit constellation depends on more than 500 ground stations. Their telemetry, health and device operations were spread across separate tools. Device Hub brought them into one platform: routine workflows automated, agentic workflows for the multi-step jobs, and RAG-powered search so engineers find answers fast. The process was simplified first, then automated, then given AI.

Payments · Ahold Delhaize
57%conversion lift

Online payments rolled out across Europe

Digital transformation with Adyen online payments introduced across Europe. Vendor alignment and a phased rollout.

Retail · Dunelm
120+stores live

Click & Collect from zero to the whole estate

Click & Collect from zero to live across the estate and 20k+ SKUs. Process mapping, store operations integration and a rollout playbook.

Consumer commerce · Wowcher
200kcustomers in five months

A new travel product, launched and scaled

Product ownership across the consumer commerce stack, including the launch of a new travel product.

Retail · River Island

Better product discovery through taxonomy and search

Taxonomy overhaul, search improvements and a site rebrand, working alongside Oracle on Oracle technologies.

Telecoms · Lebara Mobile

Digital workflows for consumer mobile

Requirements, process refinement and digital workflows for consumer mobile products.

Delivery experience from Eutelsat OneWebAhold DelhaizeDunelmRiver IslandLebara

Want to see how this applies to your programme?

We can walk you through the work in more detail, including what we would do differently.

Book a walk-through Or email hello@plushstreet.com